Data Protection (GDPR)

1. Our Commitment

NATIX SRL is committed to complying with the General Data Protection Regulation (GDPR - EU Regulation 2016/679) and Romanian legislation on personal data protection (Law 190/2018). Protecting your data is a priority in everything we do.

2. Data Controller

• Controller: NATIX SRL
• Address: Bdul. Pipera 1/Vb Bl. 9 Ap. 48, Cod 077190
• Email: hello@natix.ro
• Phone: 0742137337

3. What Data We Collect

Data provided directly by you

• First and last name
• Email address
• Phone number
• Company name and role
• Project details (description, budget, deadlines)
• Messages sent through contact form

Data collected automatically

• IP address
• Browser type and operating system
• Pages visited and time spent on site
• Traffic source (where you came from)
• Cookies (per your preferences)

4. Why We Process Your Data

5. Your Rights

Under GDPR, you have the following rights:

• Right of access: you can request a copy of your personal data
• Right to rectification: you can request correction of inaccurate data
• Right to erasure: you can request deletion of your data ("right to be forgotten")
• Right to restriction: you can limit how we process your data
• Right to portability: you can receive your data in a structured format (JSON, CSV)
• Right to object: you can object to data processing for marketing
• Right to withdraw consent: you can withdraw consent at any time, without affecting the legality of prior processing

6. How Long We Keep Data

• Contact data (form): 3 years from last contact or until consent withdrawal
• Contract data: 10 years (legal fiscal obligation)
• Analytics cookies: maximum 26 months
• Technical logs: maximum 12 months

After the period expires, data is permanently deleted or anonymized.

7. Data Security

We protect your data through:

• SSL/TLS encryption for all connections
• Regular automatic backups
• Role-based restricted access
• AWS infrastructure with EU servers
• Continuous security monitoring
• Regular security updates

8. Data Sharing

We do not sell or rent your personal data. We share it only with:

• Technical service providers: hosting (AWS), email, traffic analysis — all with data processing agreements
• Competent authorities: only when required by law

All our providers are GDPR compliant and are based in or process data within the EU.

9. Cookies

We use cookies for site functionality, analytics, and preferences. You can manage your cookie preferences anytime on the Cookie Preferences.

10. How to Exercise Your Rights

Send us an email at hello@natix.ro with the subject "GDPR Request" and specify which right you wish to exercise. We respond within 30 days maximum.

If you are not satisfied with our response, you have the right to file a complaint with:

• ANSPDCP — National Supervisory Authority for Personal Data Processing
• Website: dataprotection.ro
• Email: anspdcp@dataprotection.ro

11. Contact

For any data protection questions:

• Email: hello@natix.ro
• Phone: 0742137337
• Address: NATIX SRL, Bdul. Pipera 1/Vb Bl. 9 Ap. 48, Cod 077190