Natix
AI Chatbot for Your Business

A digital employee that never sleeps

AI chatbot trained on your company data — answers customers instantly, schedules meetings, qualifies leads and handles repetitive requests. Non-stop, without breaks.

Chatbot AI Custom pentru firme din România
70%
Support call reduction
<3s
Response time
24/7
Availability
95%
Resolution rate

Why a custom AI chatbot?

A generic chatbot knows nothing about your company. A custom one knows everything — products, prices, procedures, tone of voice:

Trained on your data

The chatbot learns from your documents, website and FAQ — answers with real info, not generic responses.

Instant response, 24/7

Customers get answers in under 3 seconds, anytime — nights, weekends, holidays.

Speaks your language

Understands and responds naturally in your language — including local expressions and specific context.

Reduces support volume

Automatically resolves 60-80% of repetitive questions — your team focuses on complex cases.

Auto-qualifies leads

The chatbot gathers info from visitors and classifies them — you only get relevant leads.

Multichannel integration

Works on your website, WhatsApp, Facebook Messenger, Instagram — one chatbot, all channels.

Capabilities

What your chatbot can do

We build custom AI chatbots that do more than just answer questions.

Automated customer support

Answers questions about products, prices, delivery, returns — from your knowledge base.

  • Custom knowledge base
  • Contextual answers
  • Human escalation

Auto scheduling

The chatbot checks availability and books meetings directly in Google Calendar or Calendly.

  • Calendar sync
  • Auto reminders
  • Easy rescheduling

Lead qualification

Asks relevant questions, collects contact info and classifies visitors by potential.

  • Conversational form
  • Auto scoring
  • CRM export

Orders & bookings

Takes orders, checks availability and confirms — directly from the conversation, no forms needed.

  • Chat ordering
  • Instant confirmation
  • Payment integration

Internal team assistant

Chatbot for employees — answers questions about procedures, HR policies, IT, benefits.

  • Multi-department
  • Internal docs
  • Onboarding help

Conversation analytics

Dashboard with metrics: common questions, resolution rate, satisfaction, uncovered topics.

  • Live dashboard
  • Weekly reports
  • Gap identification
Natix Platform

natix.chat — Create your AI agent in minutes

We built natix.chat, a platform where you can create and train your own AI agent without technical knowledge. Upload your documents (PDFs, website, FAQ), set the personality and tone, and the agent is ready.

No code requiredReady in 5 minutesTrained on your dataAvailable 24/7
Try natix.chat
Technologies

Cutting-edge tech for your chatbot

We use the most advanced AI models for natural and precise conversations.

OpenAIGPT-4 Turbo
AnthropicClaude 3.5
PineconeVector search
SupabaseBackend & Auth
WhatsAppBusiness API
VercelEdge deployment

Delivered chatbots

Examples of AI chatbots implemented for real clients.

Medical clinic

Patient virtual assistant

WhatsApp chatbot that answers questions about medical services, prices and availability, and schedules patients automatically.

70% reduction in phone calls
Automatic 24/7 scheduling
Patient satisfaction +40%
GPT-4WhatsApp APIGoogle Calendar
E-commerce

Sales & support chatbot

Website assistant that helps customers choose the right product, answers delivery questions and processes returns.

25% more conversions
80% questions auto-resolved
Average resolution: 45 seconds
Claude APIWooCommerceMessenger API

How we build your chatbot

A proven process that ensures a chatbot that actually works.

1

Analysis & demo

We understand your needs, collect data and show you a working prototype in 48 hours.

2

AI training

We train the chatbot on your documents, products and communication tone.

3

Integration

We connect the chatbot to your website, WhatsApp or other channels and test with real users.

4

Continuous optimization

We monitor conversations, identify gaps and continuously improve responses.

Measurable results

What our clients achieve after implementing the AI chatbot.

70%
Support call reduction
3s
Average response time
24/7
Customer availability
350%
ROI in first year

Frequently asked questions about AI chatbots

Answers to the most common questions about custom AI chatbots.

How is the chatbot trained on my data?
You upload documents (PDF, Word, website, FAQ) and the chatbot processes them automatically. No need to write rules manually — AI learns from the content on its own.
What channels does it work on?
Website (widget), WhatsApp Business, Facebook Messenger, Instagram DM, Telegram. You can activate one or all simultaneously.
How much does a custom AI chatbot cost?
A simple chatbot (FAQ + scheduling) starts from 1,500 EUR. Complex with multiple integrations: from 2,500 EUR. Monthly maintenance: from 100 EUR.
What happens when the chatbot doesn't know the answer?
It escalates the conversation to a human on your team — via email, Slack or WhatsApp. It never leaves the customer without an answer.
How long does implementation take?
A basic chatbot can be functional in 5-7 days. Complex projects with multiple integrations: 2-4 weeks.
Can the chatbot also do sales?
Yes. It can recommend products, qualify leads, send personalized offers and even process simple orders directly from the conversation.

Put an AI chatbot to work

Schedule a free demo and see what the chatbot looks like trained on your company data — in 48 hours.